Convenient, direct banking
Do your banking in person
Do your banking anywhere
Stay in control of your finances easily with our mobile banking app. Whether you're checking your balances or setting up new transactions, the app lets you do your banking wherever you are.
HSBC ATMs
With our local and international debit cards you can access up to three of your accounts and carry out most of your personal banking transactions 24 hours a day.
- Withdraw up to a maximum of Rs.50,000 per day (subject to the type of account and country/region specific ATM limits)
Transfer funds up to Rs.1 million between your accounts and up to Rs.200,000 to third party accounts
- Check your account balance
- Pay your credit card and utility bills
- Request a statement or chequebook
- Change your personal identification number
- Obtain a mini-statement
Branch counters
If you have a more complex request – or if you just prefer to do your banking in person – come and visit us at a branch counter. One of our team will be happy to help you.
HSBC Online Banking Kiosks
Access HSBC Online Banking at HSBC Online Banking kiosks available at all HSBC Branches and Day and Night Banking Centres.
Services offered by Teller
- Withdrawals from accounts
- Cash advances from credit cards
- Issuing of foreign currency notes
- Encashing of foreign currency notes
Services offered by Customer Service Representative
- Opening and closures of accounts
- Issuing of Demand Drafts & Cashier's Orders
- Transfers
- Accepting of Telegraphic Transfer/RTGS (Real Time Gross Settlement)/SLIPS (Sri Lanka Inter-bank Payment System) requests to be processed on the next working day.
- Applying for loans and credit cards
Real Time Gross Settlement (RTGS)
Make large value Sri Lankan Rupee (LKR) payments to a domestic Sri Lankan Rupee account held at another local bank or to certain financial instituions on the same day.
Telegraphic Transfers
Telegraphic Transfers are the quickest and safest method of making payments or transferring funds overseas. Our Telegraphic Transfer service uses the most up-to-date electronic banking and satellite communication systems. Our extensive branch network ensures that we can remit funds to a beneficiary bank anywhere in the world within 48 hours.
Account Information Update Form
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Come see us in person
We have branches and ATMs across Sri Lanka.
Useful Information
Payment Instruction Smart Form
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Account Opening Smart Form
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More convenient ways of banking
Online banking
Bank securely at the branch that never closes.
Mobile banking
Mobile apps put banking at your fingertips.
Web Chat
Message us instantly from the safety of home.